Shipping Policy

At Nice Have, we strive to deliver your orders quickly and smoothly. Please review the details below to understand our shipping process.

1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Once processed, you’ll receive a confirmation email with tracking information.

2. Shipping Time & Delivery Estimates

We offer worldwide shipping. Delivery times vary by location:

  • United States & Canada: 4–10 business days (U.S. warehouse) / 7–14 business days (China warehouse)

  • Europe: 7–15 business days

  • Australia & New Zealand: 7–21 business days

  • Asia: 6–12 business days

  • Rest of the World: 10–20 business days

Delivery times are estimates and may be affected by customs, local postal services, or peak demand periods.

3. Shipping Costs

  • Shipping costs are calculated at checkout and displayed before payment.

  • Occasionally, we offer free shipping promotions, highlighted on product pages or at checkout.

4. Tracking Your Order

  • You’ll receive a tracking number via email once your order ships.

  • Tracking updates may take 24–72 hours to appear, depending on the carrier.

  • For any tracking issues, our support team is ready to assist.

5. Customs, Duties & Taxes

  • International orders may incur customs duties or import taxes, which are the responsibility of the customer.

  • These charges are not included in item prices or shipping costs.

  • We recommend checking with your local customs office if unsure.

6. Delays & Exceptional Circumstances

While we aim for timely delivery, delays may occur due to:

  • Customs inspections

  • Weather conditions

  • Carrier disruptions

  • High seasonal demand

If your order is delayed beyond the estimated delivery window, contact us and we’ll assist promptly.

7. Address Accuracy & Failed Deliveries

  • Ensure your shipping address is complete and correct at checkout.

  • Nice Have is not responsible for delays or lost orders caused by incorrect addresses.

  • Contact us immediately if you notice an error so we can attempt corrections before shipment.

8. Missing or Lost Packages

  • If your order appears lost or has not arrived within the expected timeframe, contact our support team.

  • We will investigate and work to resolve the issue fairly.

9. Need Help?

For questions about shipping, tracking, or delivery, please reach out via our Contact Us page.

Nice Have — Smart finds for everyday living, delivered worldwide.